ACE TeleSelling course

ACE TeleSelling

Using ACE, selling VALUE is as easy as asking three quick questions. The customer will not only openly admit to a problem, convince him/herself of a clear return on investment, but also readily set expectations that only you can meet. In the ACE TeleSelling process, the customer rules out the competition for you.

ACE TeleSelling

Upon completion of this course you will be able to:

Rapidly establish trust and rapport over the phone
Prevent common initial contact objections
Use voice mail in a way that will generate call backs
Qualify prospects and identify key decision makers
Convert screeners and gatekeepers into coaches
Quickly identify needs only you can fill
Prevent the price objection and many more
Use add-on selling procedures to grow the sale and ensure customer satisfaction
Structure the sales interaction around major closing strategies
Use a final closing sequence with 15 low pressure closing strategies to choose from

Course Content

Profile the Customer
Buying Motives
Contacting by Telephone
Voice Mail Strategies
The ACE Value Assessment
Add-on Selling
Objection Prevention/Response
Closing Strategies
ACE Check List

Course Length: 2 days

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